Category:
Paying off your mortgage
When you’re ready to redeem your mortgage or settle your loan, a redemption payment can only be made by online bank transfer or cheque. It cannot be made over the telephone or through Self-Serve.
We may ask you to provide us with evidence which shows the source of the funds. This is a normal part of UK money laundering regulation, and we may contact you about this if required.
Where redemption monies are received via a solicitor or conveyancer, we don’t require source of funds evidence.