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Support

Home » Customers » Support

Need help with your mortgage?

If you’re worried about your mortgage, please speak with us. Our team is here to offer you all the support you need.

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Support with financial difficulties

If you’re worried about keeping up with your mortgage payments, we’re here to help. We’ll work with you to explore your options and find a way forward that suits your situation.

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Bereavement help and support

Losing a loved one is never easy. We’re here to offer compassionate support and help you manage any mortgage-related matters during this difficult time.

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Customer Services
0371 472 2032

CHL Mortgages, PO Box 146,
SKIPTON, BD23 9GN

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CHL Mortgages is used under licence by CHL Mortgages for Intermediaries Limited. Registered office: Admiral House, Harlington Way, Fleet, Hampshire, United Kingdom, GU51 4YA (Company No 12954007). Authorised and regulated by the Financial Conduct Authority for Residential Mortgage Business. Firm ref no. 307798. Copyright CHL Mortgages © 2025.

Your property may be repossessed if you do not keep up repayments on your mortgage.