Contact us
Before you get in touch, you may find the answer quicker using our searchable FAQs
Contacting us
The contact details shown below are for existing customers only. We’re unable to help with queries relating to an application in progress. If you have a query about an application, you should speak with your intermediary.
If you’re a buy to let customer
Log in to the self-serve portal
The fastest way to get support is through our self-serve portal, where you can quickly find answers or manage your request without waiting. If you still need assistance, you’ll be able to contact us directly from there.
Call us
0371 472 2032
Lines are open between 9am and 5pm Monday to Friday, excluding bank holidays.
Alternatively you can write to us at:
CHL Mortgages
PO Box 146
SKIPTON
BD23 9GN
If you’re a bridging finance customer
Call us
01252 365888 (Option 4)
Lines are open between 9am and 5pm on Monday, Tuesday, Wednesday and Friday, and 10am to 5pm on Thursdays, excluding bank holidays.
Email us