The customer Self-Serve portal will be unavailable from approximately 9pm on Friday 13th March until Sunday 15th March. We apologise for any inconvenience.

The customer Self-Serve portal will be unavailable from approximately 9pm on Friday 13th March until Sunday 15th March. We apologise for any inconvenience.

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Home » FAQs » Paying off your mortgage » I haven’t received my redemption statement

I haven’t received my redemption statement

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I haven’t received my redemption statement

Category: Paying off your mortgage

If your statement has not arrived within 10 working days, please log in to our Self-Serve portal and send us a secure message and we’ll look into this for you.