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Home » FAQs » Paying off your mortgage » What evidence do I need to send you when repaying my own mortgage?

What evidence do I need to send you when repaying my own mortgage?

posted on June 18, 2025

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What evidence do I need to send you when repaying my own mortgage?

Category: Paying off your mortgage

When you’re ready to redeem your mortgage or settle your loan, a redemption payment can only be made by online bank transfer or cheque. It cannot be made over the telephone or through Self-Serve.

We may ask you to provide us with evidence which shows the source of the funds. This is a normal part of UK money laundering regulation, and we may contact you about this if required. 

Where redemption monies are received via a solicitor or conveyancer, we don’t require source of funds evidence.

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CHL Mortgages is used under licence by CHL Mortgages for Intermediaries Limited. Registered office: Admiral House, Harlington Way, Fleet, Hampshire, United Kingdom, GU51 4YA (Company No 12954007). Authorised and regulated by the Financial Conduct Authority for Residential Mortgage Business. Firm ref no. 307798. Copyright CHL Mortgages © 2025.

Your property may be repossessed if you do not keep up repayments on your mortgage.