I made a payment online today, how do I know you received it?

Whenever you make a payment online, you’ll see an immediate on-screen notification to confirm we’ve successfully taken your payment.

If you opt-in, we can send you a text message notification to a UK mobile number at the time you make an online payment. We’ll confirm in that message when your payment has been processed.

You can also view your last three payments in the Account Summary screen. Any recent payments will be added to your online account, usually within 24 hours. 

If you made your payment after 8:30pm, it may not be shown on your online account for 48 hours.