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Home » FAQs » Using Self-Serve » What is a one-time password (OTP) service?

What is a one-time password (OTP) service?

posted on June 17, 2025

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What is a one-time password (OTP) service?

Category: Using Self-Serve

An OTP provides an extra layer of security in addition to your password to protect your account from online fraud. If you’ve set up this service, you’ll be asked to enter an OTP to confirm your login attempt.

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CHL Mortgages is used under licence by CHL Mortgages for Intermediaries Limited. Registered office: Admiral House, Harlington Way, Fleet, Hampshire, United Kingdom, GU51 4YA (Company No 12954007). Authorised and regulated by the Financial Conduct Authority for Residential Mortgage Business. Firm ref no. 307798. Copyright CHL Mortgages © 2025.

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