Whenever you make a payment online, you’ll see an immediate on-screen notification to confirm we’ve successfully taken your payment. If you opt-in, we can send you a text message notification to a …
Making payments
Are my card details stored?
Your card details will not be stored on file. You'll need to re-enter your card details for any future payments. …
My Direct Debit has rejected, can I make an online payment?
You can log in to our Self-Serve portal and make a payment online but there is a risk that your Direct Debit payment will also still be collected. To avoid this, please call us on 0371 472 2032 to …
Who can make a payment?
We can only accept online debit card payments if the cardholder name matches with the name of the person currently logged in to the account. We’re unable to accept online card payments from any …