To repay your account in full, you'll need a redemption statement. You can request a redemption statement by logging in to our Self-Serve portal and using our Redemption Statement screen. You won't …
What’s included in the estimated redemption amount?
The estimate includes the balance of your account today, and the Mortgage Exit Administration Fee if applicable. For buy to let accounts, it will also include any Early Repayment Charges if …
Can I have the copy statement sent to me digitally or online?
We’re unable to send any documents to you digitally, including by email. All copy documents will be sent by post and should arrive within 10 working days. If you’ve not received your documents in …
Can I request replacement statements for another year?
Yes, if you need statements for a different year, you can request these by logging in to our Self-Serve portal and sending us a secure message. …
Can I request an interest statement online?
Yes, you can request an interest statement for the tax year by logging in to our Self-Serve portal and sending us a secure message. …
What is a repayment mortgage?
A repayment (capital and interest) mortgage is where your monthly payments cover the interest charged each month and pays off some of the balance you owe. This means that providing you make your …