An interest only mortgage is where your monthly payments only cover the interest charged on the balance you owe. Your payments don’t reduce the total amount you owe over time, so when your mortgage …
How am I impacted if the interest rate changes?
If you’re impacted by a change in interest rate, we’ll write to you to advise if your rate is changing, confirming your new rate and monthly payment amount. You don’t need to do anything until you …
What impact do arrears have on my account?
Outstanding arrears have the potential to affect your credit rating and could incur fees or charges which will be added to your account balance. If you’re worried about making your monthly payments …
Why am I showing as being in arrears?
Your account may be showing as in arrears because your monthly payment date for this month has already passed, and we have not yet received your payment, or you have not made all the payments …
Struggling to make your monthly payments?
If you’re worried about making your monthly payments or are already struggling, please call us on 0371 472 2032 and we’ll try to help. Simply talking to us won’t affect your credit file and the sooner …
Will I be charged a fee for requesting changes to my contact details?
No, there’s no fee for requesting changes to your contact details. …