If your statement has not arrived within 10 working days, please log in to our Self-Serve portal and send us a secure message and we’ll look into this for you. …
How far into the future can I request a redemption statement?
You can request a redemption statement for any redemption date from now until the end of the next calendar month. If you need another statement closer to your redemption date, please log in to our …
When can I request a redemption statement?
You can request a redemption statement at any time, 24/7 free of charge. We’ll post this to your correspondence address and it can take up to 10 working days to arrive. …
Will I be charged for a redemption statement?
No, there’s no charge for requesting a redemption statement. …
What’s the difference between a redemption estimate and a redemption statement?
A redemption estimate amount is for information only and can’t be used to pay off your account in full. The estimate includes the balance of your account today, and the Mortgage Exit Administration …
Will I be charged for requesting an estimated redemption amount?
No, there’s no charge for requesting a redemption estimate. …